How to make payments in B90?
To make payments in our club you will need B90 stored-value cards. The cards may be purchased and topped up at the Recharging Point sited right behind the club entrance (opposite the cloakroom). You may receive the B90 stored-value card for a 2 PLN refundable deposit. The card may be topped up with any amount of cash or a credit card. You may use your money gathered on your B90 stored-value card during next gigs. In oder to get your money back from your B90 stored-value card you must keep and show your receits.
Is it necessary to print a ticket or is it enough to display it on a phone?
Tickets purchased via www.tickets.b90.pl or www.eventim.pl may be displayed in digital form i.e. on smartphone screens. Nevertheless, you need to remember to maximize screen brightness in order to make scanning an identification code easy. If you bought tickets via ticket offices other than above-mentioned you should contact a relevant organizer (usually, organizers are tagged on facebook in the bookmark „organizers” of the relevant event).
What is the difference between a collector`s ticket and a standard one?
The collector`s ticket is a ticket printed on a glossy, coated, laminated paper coupled with original graphic design. It might be also a fantasic gift or a concert keepsake.
How long does it take you to send me a ticket?
We arrange a consignment of tickets twice a week. We are not responsible for the quality of service provided by the Polish Post, but usually you may expect a ticket delivery within 1-2weeks. In case of collector`s tickets purchased right after a concert had been announced the waiting time might take longer for delivery as we need to order the printout of those tickets.
May I return a purchased ticket?
According to Polish legal regulations, a customer does not have the right of withdrawal from the contract as regards tickets purchased for an event with the specified date. Therefore such tickets can not be returned or exchanged.
May a disabled person along with his caregiver come in a concert paying for one ticket?
A concert attendee is supposed to purchased a ticket at a full value in order to take part in the event. Nevertheless, caregivers have right to come in for free.
Is the cloakroom payable?
Yes. E.g. Leaving jackets costs 2 PLN, but in case of bigger pieces of luggage the service costs 4 PLN each.
May an underage person (below the age of 18) come in a concert?
Persons, who are over 13 years of age (but they are still less than 18 years old), may come in the concert with a consent of their parents or legal guardians. The sample consent form you may find HERE. Persons, who are below 13 years of age may come in the concert only in the care of adults designated by parents or legal guardians, who agreed in the form of the written consent. The sample consent form you may find HERE.
Are we open everyday?
B90 is open only during events held within its premises. The event schedule you may find at www.b90.pl.
What time is a concert`s kick-off?
The concert`s details are usually known in the last week before the kick-off. You should look out the information about the event on facebook or our website.
May I get a bite to eat in B90?
There is the Dock`dog Bar in the left wing of the club (a small lounge of the Soundrive Stage). They serve Hot-Dogs.
May I book a table in B90?
B90 is the concert venue. There are no no tables and any table booking arrangement system.
Is there any place to seat in B90?
There are several dozens unnumbered seats placed at the club walls. On occasions (e.g. health problems) we can provide a club deckchair on customer request. But in principle, B90 is a gig venue, so when we don`t jump then we stand.
During the gig I lost ma keys| phone|anything. Can you help me?
We`ll do our best. Please, contact us at email@example.com
I have a problem with a ticket order? What am I supposed to do?
Please, contact us via e-mail at: firstname.lastname@example.org or our facebook profile.